Damel is aware of the added value that represents the experience and skills acquired throughout its history, sustained in a harmonious relationship between the main agents of their business: the customer, supplier, employees and society, and has established the following Quality Policy and IDI:
In order to make Quality and Innovation a success factor in DAMEL and inproduction results, the Management defines its Quality & IDI Policy according to the following parameters:
Increase customer loyalty by introducing added value to its products and services,
Systematically betting on added value projects with innovative and differentiating features, intended to increase Damel’s positioning in the market.
Encourage a culture of innovation, creativity and quality
Promote knowledge management potentiating new opportunities;
Reduce costs and lead times through effective and efficient use of resources;
Manage processes to achieve desired results;
Improve organizational capabilities obtaining competitive advantage;
Promote understanding and motivation of people for the company’s goals as well as for participation for Continuous Improvement;
Create value for both the company and stakeholders through the optimization of resources as well as flexibility and speed in joint responses.
Promote and encourage employees and all stakeholders, such as suppliers, customers and users in generating innovative ideas.
Comply with applicable regulatory and legal requirements as well as customer requirements.
Comply with the requirements of the Quality and Innovation Management Systems and regulatory and legal requirements.
The Policy is properly communicated to all employees by appointment and to all interested parties through its website.